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Privacy Policy
ACE Origins Privacy Policy
Effective Date: [July 3, 2026]
This Privacy Policy explains how ACE Origins LLC collects, uses, stores, and protects information provided by customers through the ACE Origins warranty activation landing page.
By submitting the warranty activation form, you agree that ACE Origins may use the information you provide in accordance with this Privacy Policy.1. Who We Are
ACE Origins LLC is the company responsible for this landing page and the warranty activation system associated with its products.
For questions related to privacy, warranty, support, or data deletion, you may contact us at:
[email protected]2. Information We Collect
ACE Origins may collect the following information when a customer uses the warranty activation form:
Name.
Email address.
Amazon Order ID, if the customer chooses to provide it.
Registered product.
Information voluntarily submitted by the customer through the form.
Basic technical information related to the use of the page, if automatically collected by the platforms used to operate the site.
The Amazon Order ID may help us verify a purchase more quickly. If you do not wish to provide it in the form, you may enter “N/A” when the field requires a response.3. How We Use Information
ACE Origins uses the information provided by customers for the following purposes:
To register the product warranty activation.
To provide support related to the product or warranty.
To internally verify duplicate, incomplete, or incorrect registrations.
To communicate with the customer regarding warranty or support requests.
To improve the ACE Origins post-purchase customer support system.
To maintain internal records related to registered products and customer requests.
ACE Origins does not use customer information to sell personal data or to send misleading communications unrelated to the brand.4. Warranty and Support Communications
ACE Origins may contact customers by email when necessary for matters related to:
Warranty activation confirmation.
Support requests.
Verification of information related to a purchase.
Follow-up regarding a request submitted by the customer.
Important information related to the registered product.
These communications are considered service and support communications, not promotional communications.5. Marketing Communications
ACE Origins may send occasional communications related to products, brand updates, future launches, or special offers in a reasonable manner and while respecting customer preferences.
ACE Origins does not intend to bother customers or send excessive communications. Any promotional communication should be related to the brand, its products, or information that may be relevant to the customer.
Customers may opt out of marketing communications at any time by following the process described in this Privacy Policy.6. How to Opt Out of Marketing Communications
Customers may opt out of marketing communications at any time by sending an email to:
[email protected]
with the subject line:
Unsubscribe
Once the request is received, ACE Origins will take reasonable steps to stop sending marketing communications to that customer.
Opting out of marketing communications does not prevent ACE Origins from sending necessary messages related to warranty, support, customer service, product safety, or requests initiated by the customer.7. How We Share Information
ACE Origins does not sell customers’ personal information.
ACE Origins may use trusted service providers to operate the landing page, receive form submissions, manage emails, store records, maintain internal documentation, or provide technical and operational support.
These providers may include website platforms, email services, storage tools, form tools, automation tools, or similar services needed to operate the warranty and customer support system.
ACE Origins will only share information when necessary to operate its services, comply with legal obligations, protect its rights, or respond to legitimate requests related to the operation of the business.8. Information Security
ACE Origins takes reasonable measures to protect personal information provided by customers.
However, no system for transmitting or storing information over the internet can guarantee absolute security. For that reason, ACE Origins cannot promise that information will be protected 100% against every possible risk.
ACE Origins will make reasonable efforts to maintain customer information responsibly and limit access to that information according to the operational needs of the business.9. Data Retention and Deletion
ACE Origins will retain customer information for as long as reasonably necessary to:
Maintain warranty records.
Provide customer support.
Verify product-related requests.
Comply with operational, legal, or administrative obligations.
Protect the legitimate interests of ACE Origins and its customers.
Customers may request deletion of their personal information by contacting:
[email protected]
ACE Origins will review the request and take reasonable steps to delete or limit the use of the information, unless certain data must be retained for legal, administrative, security, warranty, or dispute-resolution purposes.10. Children’s Privacy
The ACE Origins landing page is not directed to children.
ACE Origins does not knowingly seek to collect personal information from children. If ACE Origins becomes aware that it has collected personal information from a child without appropriate authorization, it will take reasonable steps to delete that information.11. Third-Party Links and Platforms
The ACE Origins landing page may operate through third-party platforms or contain links related to third-party services.
ACE Origins does not fully control the privacy practices of third-party platforms used to operate the site, process forms, manage emails, or store information.
Customers are encouraged to review the privacy policies of any third-party platforms when applicable.12. Changes to This Privacy Policy
ACE Origins may update this Privacy Policy from time to time to reflect changes in its processes, tools, services, legal requirements, or operational practices.
The updated version will be posted on the landing page or in the corresponding section of the ACE Origins site.
Continued use of the landing page after an update means that the customer accepts the current version of this Privacy Policy.13. Contact Us
For questions about this Privacy Policy, support requests, marketing opt-out requests, or requests related to personal data, customers may contact ACE Origins at:
[email protected]
Limited Warranty Terms
ACE Origins Limited Warranty Terms
Effective Date: July 3, 2026
These Limited Warranty Terms explain the coverage, duration, conditions, and support process applicable to the ACE Origins Magnetic Golf Towel.
By registering the product or requesting warranty-related support, the customer agrees that ACE Origins may review the request in accordance with these terms.1. Who Provides the Warranty
This Limited Warranty is provided by:
ACE Origins LLC
For questions related to warranty, support, or assistance requests, customers may contact ACE Origins at:
[email protected]2. Product Covered
This Limited Warranty applies only to the following product:
Magnetic Golf Towel by ACE Origins
This warranty does not automatically apply to other current or future ACE Origins products unless those products expressly state that they are covered by a specific warranty.3. Warranty Period
This Limited Warranty lasts for:
1 year from the original date of purchase of the product.
Warranty registration helps ACE Origins document the purchase, identify the registered product, and process support requests in a more organized manner.
The warranty period is calculated from the original date of purchase, not from the date the customer completes the registration form.4. What This Warranty Covers
This Limited Warranty covers manufacturing or material defects that affect the normal function of the product during the warranty period.
Coverage may include, depending on the case:
Manufacturing defects present in the product.
Material-related failures under normal use.
Functional problems with the product that are not caused by misuse, abuse, normal wear and tear, or accidental damage.
Issues related to stitching, components, or parts of the product when the defect is attributable to manufacturing or materials.
Failures of the magnetic component when the issue is caused by a manufacturing defect and not by misuse, impact, loss, tampering, or external damage.
ACE Origins will evaluate each warranty request reasonably based on the available information, the description of the issue, and any evidence provided by the customer.5. What This Warranty Does Not Cover
This Limited Warranty does not cover damage, issues, or conditions caused by:
Normal wear and tear.
Improper use, abuse, negligence, or improper handling.
Accidental damage.
Loss or theft of the product.
Unauthorized modifications, alterations, or repairs.
Use of the product for purposes other than its normal intended use.
Damage caused by improper storage.
Damage caused by excessive exposure to conditions beyond normal product use.
Cosmetic damage that does not affect the function of the product.
Stains, dirt, odors, discoloration, or visual wear caused by normal use.
Damage caused by third parties, pets, vehicles, machinery, tools, or other external objects.
Damage resulting from failure to follow reasonable use, care, or maintenance instructions.
Issues related to products purchased from unauthorized sellers, counterfeit products, or products that cannot be reasonably verified as genuine ACE Origins products.
This warranty also does not cover any indirect, incidental, or consequential damages to the extent permitted by applicable law.6. Proof of Purchase
ACE Origins may request reasonable proof of purchase in order to process a warranty request.
Proof of purchase may include:
Amazon Order ID.
Purchase confirmation.
Receipt.
Screenshot of the order.
Other reasonable evidence that allows the product purchase to be verified.
The Amazon Order ID may help verify the purchase more quickly. However, if the customer does not provide the Order ID when completing the registration form, ACE Origins may request additional information during the support process.
ACE Origins reserves the right to reject warranty requests when it is not reasonably possible to verify that the product was purchased legitimately or corresponds to an original ACE Origins product.7. How to Request Warranty Support
To request warranty-related support, the customer should contact ACE Origins at:
[email protected]
The request should include, when possible:
Customer name.
Contact email address.
Registered product.
Clear description of the issue.
Approximate purchase date.
Amazon Order ID or proof of purchase, if available.
Photos or videos that help show the issue.
ACE Origins may request additional information if needed to review the request.8. Review of the Request
After receiving a warranty request, ACE Origins will review the information provided by the customer.
ACE Origins may evaluate:
Whether the product is within the warranty period.
Whether the issue appears to be related to manufacturing or materials.
Whether there is reasonable proof of purchase.
Whether the product was used under normal conditions.
Whether the issue is covered or excluded by these terms.
Submitting a warranty request does not automatically guarantee replacement, credit, compensation, or any other specific resolution.9. Possible Resolution
If ACE Origins determines that the request is covered by this Limited Warranty, it may offer a reasonable solution depending on the case.
The solution may include one or more of the following options:
Product care or support instructions.
Additional review of the request.
Product replacement.
Another reasonable solution determined by ACE Origins.
ACE Origins will determine the appropriate resolution based on the nature of the issue, product availability, the information provided by the customer, and the specific circumstances of the request.10. Shipping or Replacement Costs
ACE Origins may determine on a case-by-case basis whether to cover costs related to shipping, replacement, or another solution associated with an approved warranty request.
ACE Origins does not guarantee that all shipping, handling, return, or replacement costs will be automatically covered in every case.
When additional information, photos, videos, or proof of purchase are needed, the customer must provide that information so ACE Origins can continue the review.11. No Relationship to Reviews, Ratings, or Public Comments
The ACE Origins Limited Warranty does not depend on the customer leaving a review, rating, public comment, or post on any platform.
ACE Origins does not require positive reviews, specific ratings, or public comments as a condition to activate, maintain, or request warranty support.
Customers may share honest opinions about the product in accordance with the policies of the platform where the purchase was made and applicable law.12. Reasonable Limitations
This Limited Warranty applies only to the extent permitted by applicable law.
ACE Origins will not be responsible for indirect, incidental, special, consequential, or other losses arising from the use, inability to use, loss, deterioration, or handling of the product, except where applicable law does not allow such limitation.
Nothing in these terms is intended to limit any consumer rights that cannot be limited by law.13. Consumer Legal Rights
This Limited Warranty gives customers specific rights.
Customers may also have other rights that vary by state, jurisdiction, or applicable law.
These terms are not intended to replace, reduce, or eliminate any legal rights that customers may have under applicable consumer protection laws.14. Changes to These Terms
ACE Origins may update these Limited Warranty Terms from time to time to reflect changes in its products, processes, tools, internal policies, or legal requirements.
The updated version will be posted on the landing page or in the corresponding section of the ACE Origins site.
When applicable, the version in effect at the time of purchase, registration, or support request will apply, depending on the circumstances of the case and applicable law.15. Contact
For questions about these Limited Warranty Terms, support requests, or warranty-related claims, customers may contact ACE Origins at:
[email protected]